WarSales Buyer Protection

Buyer Protection

WarSales is a peer-to-peer marketplace — buyers and sellers transact directly with each other. We don't process payments, which means we can't offer financial guarantees. What we do offer is a well-moderated platform with real safety measures. Here's what that means in practice.

What WarSales Does to Protect You

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Pre-Publication Listing Review

Every listing is reviewed by our team before it goes live. We check for prohibited items, obvious fakes, misleading descriptions and policy violations.

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Platform Messaging

All negotiation happens through our secure inbox. This creates a timestamped record of every agreement made between buyer and seller.

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Reporting & Enforcement

Any listing or user can be reported. We investigate every report and take action — from listing removal to permanent account suspension.

Verified Seller Programme

Sellers who have completed 10+ transactions can earn a Verified badge. This signals a track record of successful deals within the community.

Public Seller Reviews

After every transaction, buyers can leave a public review. A seller's reputation is visible to everyone — check it before you buy.

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Clear Rules for Sellers

All sellers must agree to our Seller Guidelines. Selling fakes, misdescribed items or prohibited goods is a bannable offence.

Smart Buying Practices

Do

  • Use the platform messaging system for all communication
  • Check the seller's profile, reviews and transaction history
  • Ask for additional photos and close-ups before committing
  • Research the item — compare to known examples
  • Use a payment method that offers some dispute resolution (e.g. PayPal Goods & Services)
  • Request tracking and insurance for high-value shipments
  • Keep all receipts, messages and photos

Don't

  • Move conversations off the platform (email, WhatsApp, etc.)
  • Pay via wire transfer or cash for a first transaction with an unknown seller
  • Ignore a seller who avoids answering specific questions about an item
  • Buy rare items at prices that seem too good to be true without research
  • Share personal financial details through the messaging system
  • Dismiss negative or neutral reviews on a seller's profile

What WarSales Cannot Cover

Because WarSales does not process payments, we cannot:

For high-value transactions, we recommend using escrow services or payment providers that offer buyer protection.

Encountered a problem? Report suspicious listings directly from the listing page, or contact our support team and we will investigate as quickly as possible.