WarSales › Seller Guidelines

Seller Guidelines

WarSales is built on trust. These guidelines exist to protect buyers, sellers, and the reputation of the marketplace. All sellers are required to follow them as a condition of using the platform.

Core Principles

✓ Describe items accurately

Listings must reflect the true condition, origin and nature of the item. Inaccurate or misleading descriptions — including overstating condition, misattributing provenance, or omitting known damage or repairs — are a violation of these guidelines and grounds for listing removal.

✓ Use real photos of the actual item

Photos must show the exact item being sold, taken by the seller. Stock photos, catalogue scans or images borrowed from reference books are not permitted as the primary listing image. Additional reference images may be included in the description but must be clearly labelled as such.

✓ Respond to buyers promptly

Sellers are expected to respond to buyer enquiries within 48 hours. Repeated non-responsiveness can result in account warnings or restrictions.

✓ Ship promptly and communicate delays

Once a sale is agreed, ship within a reasonable timeframe (5 business days is the expected standard). If there is a delay, notify the buyer through the platform messaging system immediately.

✓ Keep all communication on the platform

Buyers and sellers must keep all negotiation and transaction communication within the WarSales messaging system. This protects both parties and creates a verifiable record.

Prohibited Items

The following items may not be listed on WarSales under any circumstances:

Items that are illegal to own, sell or transport under the laws of the seller's or buyer's country
Stolen goods or items obtained through illegal means
Confirmed counterfeit or forged items presented as genuine
Reproductions presented as originals (reproductions must be clearly and prominently labelled)
Live ammunition, explosive ordnance, or any functional weapons that require a licence to sell
Items whose primary purpose is to promote hatred, incitement to violence, or terrorism

Note on Third Reich / Nazi items: Items from the Third Reich era may be listed for historical research and collecting purposes. All such listings automatically receive a contextual disclaimer. Sellers are responsible for ensuring the sale of such items is legal in their jurisdiction and the buyer's jurisdiction. Items that cross the line from historical artefact to promotion of Nazi ideology will be removed without warning.

Account Conduct

Each person may hold only one seller account. Duplicate accounts are prohibited.
Creating a new account after a ban is a permanent violation and both accounts will be suspended.
Do not manipulate reviews — purchasing fake reviews or pressuring buyers to remove legitimate negative feedback is a bannable offence.
Do not use the platform messaging system to harass, threaten, or abuse buyers.
Do not list items you do not own or do not intend to sell.

Enforcement

WarSales moderates all listings before publication. We also rely on the community to report violations. Depending on the severity of the offence, consequences include:

Listing removal — the specific item is removed without prior notice
Formal warning — recorded against the account
Listing suspension — temporary inability to post new listings
Account suspension — full account access restricted pending review
Permanent ban — for serious or repeated violations

We aim to be fair and consistent. If you believe an action was taken in error, contact us.

Questions or Reports

If you have questions about these guidelines, or want to report a listing or seller that you believe violates them, please use the report function on the listing page or contact our support team.